SERVICE FAILURE AND RECOVERY EFFORTS IN HIGHER EDUCATION A STUDY OF SELECT AFFILIATED COLLEGES OF UNIVERSITY OF JAMMU

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01. title page.pdf (17.43 KB)

02. certificate.pdf (33.01 KB)

03. acknowledgement.pdf (6.09 KB)

04. preface.pdf (36.33 KB)

05. contents.pdf (23.01 KB)

Abstract

newline

URI

http://hdl.handle.net/10603/206116

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Department of Commerce