The role of customer experience in the formation of customer engagement

dc.contributor.guide	B Raja Shekhar
dc.coverage.spatial	Management
dc.creator.researcher	Chepur, Jyothi
dc.date.accessioned	2021-10-01T04:08:49Z
dc.date.available	2021-10-01T04:08:49Z
dc.date.awarded
dc.date.completed	2019
dc.date.registered
dc.description.abstract	file attached
dc.description.note	references p.165-186
dc.format.accompanyingmaterial	None
dc.format.dimensions	-
dc.format.extent	194 p.
dc.identifier.uri	http://hdl.handle.net/10603/342765
dc.language	English
dc.publisher.institution	School of Management Studies
dc.publisher.place	Hyderabad
dc.publisher.university	University of Hyderabad
dc.relation	-
dc.rights	university
dc.source.inflibnet	INFLIBNET
dc.subject.keyword	Social Sciences
dc.subject.keyword	Economics and Business
dc.subject.keyword	Management
dc.subject.keyword	Customer experience
dc.subject.keyword	Customer engagement
dc.subject.keyword	SERVQUAL (Service quality framework)
dc.subject.keyword	Consumer satisfaction
dc.subject.keyword	Brand loyalty
dc.subject.keyword	Customer loyalty
dc.title	The role of customer experience in the formation of customer engagement
dc.title.alternative	-
dc.type.degree	Ph.D.