Impact of customer relationship management practices on customer satisfaction and loyalty a study on retail customers of select banks

dc.contributor.guide	Rroy, Aruna Dev and Pandey, Anoop
dc.coverage.spatial
dc.creator.researcher	Agarwal, Kriti
dc.date.accessioned	2024-12-27T10:17:38Z
dc.date.available	2024-12-27T10:17:38Z
dc.date.awarded	2024
dc.date.completed	2024
dc.date.registered	2018
dc.description.abstract	Abstract is attached with the main file.
dc.description.note
dc.format.accompanyingmaterial	DVD
dc.format.dimensions	30cm.
dc.format.extent	XII; 253p
dc.identifier.uri	http://hdl.handle.net/10603/609820
dc.language	English
dc.publisher.institution	Department of Commerce
dc.publisher.place	Guwahati
dc.publisher.university	The Assam Royal Global University
dc.relation
dc.rights	university
dc.source.university	University
dc.subject.keyword	Business
dc.subject.keyword	Economics and Business
dc.subject.keyword	Social Sciences
dc.title	Impact of customer relationship management practices on customer satisfaction and loyalty a study on retail customers of select banks
dc.title.alternative
dc.type.degree	Ph.D.