E Banking Services A Competitive Study of Select Public and Private Sector Banks in Mysore District

Abstract

Banks are the pillars of economic development. A strong banking system newlineimproves the economic conditions of the country and the successful banking depends on newlinethe economy. For improvement in the banking, it is important to enhance the customer newlinebase, retaining the existing customers and provide the products and services which newlinebenefits them the most. In the technologically advanced system, every bank needs to newlineadopt and upgrade technology to meet the changing needs of customers. It is very critical newlinechallenge for the bankers to adopt the latest technology to compete with the other banks newlineand institutions, which offers the similar products and services in the market. The focus newlinein the study is on the trends of present and future technology, which affect the banks and newlinefinancial services. Hence, it is necessary to study the technology adopted in Indian Banks. newlineThe advancement of the information infrastructure at the global market enables newlinethe expansion of e-commerce. The connectivity of the universe with offerings of the newlineinternet has made the global networking as invaluable. These changes led for the creation newlineof new type of economic system, which can be called as digital economy. The changing newlineeconomic system brings change in technology and knowledge intensity in the areas of newlinebanking business. It also created virtual system of supply chain, different form of newlinebusinesses and channels of services delivery such as e banking. Therefore, the present newlinestudy explains in detail the concepts of E-banking system in India. This chapter are newlineclassified into two major parts to understand the theoretical background of the proposed newlinestudy. newlineT newline