Expectations of justice in complaint redressal in airline industry

dc.contributor.guide	Desai, Purva G Hegde
dc.coverage.spatial	Management
dc.creator.researcher	Sousa, Fatima
dc.date.accessioned	2017-01-19T06:52:55Z
dc.date.available	2017-01-19T06:52:55Z
dc.date.awarded	n.d.
dc.date.completed	2015
dc.date.registered	n.d.
dc.description.abstract	Abstract available
dc.description.note	References p.214-238 and appendix p.239-298
dc.format.accompanyingmaterial	None
dc.format.dimensions	-
dc.format.extent	298p.
dc.identifier.uri	http://hdl.handle.net/10603/125818
dc.language	English
dc.publisher.institution	Department of Management Studies
dc.publisher.place	Goa
dc.publisher.university	Goa University
dc.relation	-
dc.rights	university
dc.source.inflibnet	INFLIBNET
dc.subject.keyword	Complaint
dc.subject.keyword	Expectations
dc.subject.keyword	Industry
dc.subject.keyword	Redressal
dc.title	Expectations of justice in complaint redressal in airline industry
dc.title.alternative	-
dc.type.degree	Ph.D.