Emotional Intelligence Impact on Employee Engagement Team Performance and Organizational Commitment in the Malwa Region with the Mediating Effect of Trust

Abstract

The study aimed to investigate the impact of emotional intelligence on newlineemployee engagement, team performance, and organizational newlinecommitment within the Malwa region, with a specific focus on the newlinemediating effect of trust. The research sought to establish whether higher newlinelevels of emotional intelligence among employees would positively newlinecorrelate with increased engagement, better team performance, and newlinestronger organizational commitment. Additionally, the study aimed to newlinedetermine if trust acted as a mediator in these relationships, further newlineenhancing the understanding of how emotional intelligence influences key newlineorganizational outcomes. newlineThe study successfully achieved its objectives by demonstrating newlinesignificant positive relationships between emotional intelligence and the newlinethree primary dependent variables: employee engagement, team newlineperformance, and organizational commitment. The findings confirmed newlinethat employees with higher emotional intelligence were more likely to be newlineengaged, perform better in teams, and show a stronger commitment to newlinetheir organizations. Trust was found to be a crucial mediating factor, newlinereinforcing the positive effects of emotional intelligence on these newlineoutcomes. The research provided empirical evidence supporting the newlinehypotheses that emotional intelligence is a vital determinant of essential newlineorganizational behaviours and attitudes. newlineTo accomplish these objectives, the study employed a quantitative newlineresearch methodology, utilizing a structured questionnaire to collect data newlinefrom 500 employees working in various manufacturing and service sector newlineindustries within the Malwa region. The questionnaire included validated newlinescales to measure emotional intelligence, employee engagement, team newlineperformance, organizational commitment, and trust.