Dimensions of customer service quality_ an empirical study of domestic airline industry in India

dc.contributor.guide	Khan, Mohammed Naved and Bansal, S C
dc.coverage.spatial	Business Administration
dc.creator.researcher	Duttt, Vippan Raj
dc.date.accessioned	2015-12-23T05:24:47Z
dc.date.available	2015-12-23T05:24:47Z
dc.date.awarded	n.d.
dc.date.completed	2008
dc.date.registered	n.d.
dc.description.abstract	Abstract available newline newline
dc.description.note	Bibliography p. 187-214, Appendix p. 215-226
dc.format.accompanyingmaterial	None
dc.format.dimensions	-
dc.format.extent	xviii, 226p.
dc.identifier.uri	http://hdl.handle.net/10603/63537
dc.language	English
dc.publisher.institution	Department of Business Administration
dc.publisher.place	Aligarh
dc.publisher.university	Aligarh Muslim University
dc.relation	No. of references 448
dc.rights	university
dc.source.university	University
dc.subject.keyword	Pre Nationalisation, Nationalisation of Civil Aviation, Liberalisation of Civil Aviation, Civil Aviation Industry, Customer Service in Airlines
dc.title	Dimensions of customer service quality_ an empirical study of domestic airline industry in India
dc.title.alternative	-
dc.type.degree	Ph.D.