An analytical study of performance appraisal and promotion policy of selected information technology enabled services (ITes) companies with special reference to Pune region for the period 2001-2008

Abstract

Organisations of modern era are passing through fiercely competitive battlefield scenario. For survival and sailing through today, one has to be ahead of the fleeting competitive benchmark obtaining in the world. The wind of liberalisation, privatization and globalisation (LPG) has created a rather complex business environment and has posed an insurmountable challenges as well as cut-throat competition. The critical managerial issues in the emerging scenario are free, flow of information, organisational and technological breakthrough changes, transparent, openness and boundary less organisation that eventually culminates into tailor-made human resource development for achieving the desired goal and productivity. In recent years, performance management has become more important because managers are under constant pressure to improve the performance of their organisations. It is now realised that the performance of organisations influence the organisation s continued existence and success. The increasing realisation that one of the key roles of managers is to manage employee s performance is the key to the success of management in general and performance management in particular. Managers are held responsible for their employee s performance. The success of any organisation depends not only on the resources at its disposal, but how they are utilised. The resources need to be deployed, managed and controlled effectively for obtaining optimal results. In the case of human resources, they need to be motivated to create competencies in the activities and business processes needed to run the organisation successfully.It is now well accepted that performance management is a wider concept than performance appraisal. Appraisal being part of performance management plays a vital role in encouraging desirable performance and discourages undesirable performances before they become ingrained.