Impact of training on the quality of service delivery and customer satisfaction in banks located in the Mumbai region

dc.contributor.guide	Somani, Megha S
dc.coverage.spatial
dc.creator.researcher	Uchil, Shailashri P
dc.date.accessioned	2026-02-03T10:34:11Z
dc.date.available	2026-02-03T10:34:11Z
dc.date.awarded	2025
dc.date.completed	2024
dc.date.registered	2019
dc.description.abstract	newline
dc.description.note	Location-Knowledge Resource Centre, Kalina
dc.format.accompanyingmaterial	CD
dc.format.dimensions	30*21
dc.format.extent	176p
dc.identifier.researcherid
dc.identifier.uri	http://hdl.handle.net/10603/692018
dc.language	English
dc.publisher.institution	Business Policy and Administration K P B Hinduja College of Commerce
dc.publisher.place	Mumbai
dc.publisher.university	University of Mumbai
dc.relation
dc.rights	university
dc.source.university	University
dc.subject.keyword	Social Sciences
dc.subject.keyword	Economics and Business
dc.subject.keyword	Business Finance
dc.subject.keyword	SERVQUAL
dc.subject.keyword	Customer satisfaction
dc.subject.keyword	Banking sector-India
dc.subject.keyword	Mumbai
dc.title	Impact of training on the quality of service delivery and customer satisfaction in banks located in the Mumbai region
dc.title.alternative
dc.type.degree	Ph.D.