Empirical investigation of the hard and soft criteria of total quality service in ISO 9001 certified SMEs in Tamilnadu

dc.contributor.guide	Kumar, N Senthil
dc.coverage.spatial	Management Sciences
dc.creator.researcher	M, Aswini P
dc.date.accessioned	2017-11-16T05:54:58Z
dc.date.available	2017-11-16T05:54:58Z
dc.date.awarded	n.d.
dc.date.completed	2017
dc.date.registered	n.d.
dc.description.abstract	Abstract available
dc.description.note	Data not available
dc.format.accompanyingmaterial	None
dc.format.dimensions	30cm.
dc.format.extent	xxv, 254p.
dc.identifier.uri	http://hdl.handle.net/10603/181111
dc.language	English US
dc.publisher.institution	Faculty of Management Sciences
dc.publisher.place	Chennai
dc.publisher.university	Anna University
dc.relation	195-213
dc.rights	university
dc.source.university	University
dc.subject.keyword	Empirical
dc.subject.keyword	Hard
dc.subject.keyword	Investigation
dc.subject.keyword	Quality
dc.subject.keyword	Soft
dc.title	Empirical investigation of the hard and soft criteria of total quality service in ISO 9001 certified SMEs in Tamilnadu
dc.title.alternative
dc.type.degree	Ph.D.