A STUDY ON THE IMPACT OF SERVICE QUALITY ON THE CUSTOMER RELATIONSHIP MANAGEMENT IN STATE BANK OF INDIA AND ICICI BANK IN TIRUCHIRAPPALLI CITY CORPORATION

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dc.contributor.guideSavithri N.
dc.coverage.spatial
dc.creator.researcherShallika Akilandeswari K.
dc.date.accessioned2018-08-14T10:17:27Z
dc.date.available2018-08-14T10:17:27Z
dc.date.awarded
dc.date.completed2015
dc.date.registered2011
dc.description.abstractnewline
dc.description.note
dc.format.accompanyingmaterialDVD
dc.format.dimensions
dc.format.extent263
dc.identifier.urihttp://hdl.handle.net/10603/212313
dc.languageEnglish
dc.publisher.institutionDepartment of Commerce and Financial Studies
dc.publisher.placeTiruchirappalli
dc.publisher.universityBharathidasan University
dc.relation
dc.rightsuniversity
dc.source.universityUniversity
dc.titleA STUDY ON THE IMPACT OF SERVICE QUALITY ON THE CUSTOMER RELATIONSHIP MANAGEMENT IN STATE BANK OF INDIA AND ICICI BANK IN TIRUCHIRAPPALLI CITY CORPORATION
dc.title.alternative
dc.type.degreePh.D.

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