Adapting the Service Quality SERV QUAL scale to assess the hospital services in Delhi NCR An empirical study determining Patient Satisfaction

dc.contributor.guide	Doke, Prakash
dc.coverage.spatial	Hospital Management
dc.creator.researcher	Arora, Eesha
dc.date.accessioned	2020-03-06T09:19:41Z
dc.date.available	2020-03-06T09:19:41Z
dc.date.awarded	31.08.2016
dc.date.completed	2016
dc.date.registered	2011
dc.description.abstract	Abstract available newline
dc.description.note	Summary and Conclusion p.131 and References p. 134-154
dc.format.accompanyingmaterial	DVD
dc.format.dimensions
dc.format.extent	168p.
dc.identifier.uri	http://hdl.handle.net/10603/280123
dc.language	English
dc.publisher.institution	Department of Hospital Management
dc.publisher.place	Mumbai
dc.publisher.university	MGM Institute of Health Sciences
dc.relation	232
dc.rights	university
dc.source.university	University
dc.subject.keyword	Clinical Pre Clinical and Health,Clinical Medicine,Medicine General and Internal
dc.subject.keyword	Service Quality
dc.subject.keyword	SERV-QUAL
dc.title	Adapting the Service Quality SERV QUAL scale to assess the hospital services in Delhi NCR An empirical study determining Patient Satisfaction
dc.title.alternative
dc.type.degree	Ph.D.