CRM in Mobile Telecom Services A Study on the Impact of Service Quality Service Loyalty and Loyalty Indices on the Performance of Service Providers

dc.contributor.guide	Venkatesh, Shanthi	en_US
dc.coverage.spatial	Management Studies	en_US
dc.creator.researcher	Vani Haridasan	en_US
dc.date.accessioned	2015-10-20T09:42:51Z
dc.date.available	2015-10-20T09:42:51Z
dc.date.awarded	n.d.	en_US
dc.date.completed	2012	en_US
dc.date.issued	2015-10-20
dc.date.registered	n.d.	en_US
dc.description.abstract	Not Available	en_US
dc.description.note	References p. 183-198	en_US
dc.format.accompanyingmaterial	none	en_US
dc.format.dimensions	-	en_US
dc.format.extent	204p.	en_US
dc.identifier.uri	http://hdl.handle.net/10603/54507
dc.language	English	en_US
dc.publisher.institution	Department of Management Studies	en_US
dc.publisher.place	Kattankulathur	en_US
dc.publisher.university	SRM University	en_US
dc.rights	university	en_US
dc.source.university	University	en_US
dc.title	CRM in Mobile Telecom Services A Study on the Impact of Service Quality Service Loyalty and Loyalty Indices on the Performance of Service Providers	en_US
dc.title.alternative	-	en_US
dc.type.degree	Ph.D.	en_US