Operational efficiency of commercial banks in Kerala   an impact study on customer satisfaction and employee satisfaction

dc.contributor.guide	Benson Kunjukunju
dc.coverage.spatial	Commerce
dc.creator.researcher	Roni Jain Raju
dc.date.accessioned	2020-12-15T10:55:29Z
dc.date.available	2020-12-15T10:55:29Z
dc.date.awarded	2019
dc.date.completed	2019
dc.date.registered	2015
dc.description.abstract	newline
dc.description.note	Bibliography p 329-344 Appendices p315-328
dc.format.accompanyingmaterial	None
dc.format.dimensions
dc.format.extent	Xvii,344p.
dc.identifier.uri	http://hdl.handle.net/10603/309025
dc.language	English
dc.publisher.institution	St Thomas College, Kozhencherry
dc.publisher.place	Kottayam
dc.publisher.university	Mahatma Gandhi University
dc.relation
dc.rights	university
dc.source.university	University
dc.subject.keyword	Commercial banks in Kerala
dc.subject.keyword	Operational efficiency
dc.title	Operational efficiency of commercial banks in Kerala an impact study on customer satisfaction and employee satisfaction
dc.title.alternative
dc.type.degree	Ph.D.