A Study on Need of Strategic Leadership for Managing Workforce Diversity in ICT Sector with Respect to Chennai

Abstract

Strategic leadership is the most promising leadership style which provides clear vision and direction to the organization. In the digital era, the Information and Communication sector is facing a highly dynamic and competitive environment. In this context, even more complexity for these companies was successfully managing the business and the diversified workforce of the organization. Workforce diversity is the core issue of many leading organization because the employees are rom different ethnic groups are bounded to work together. In some cases, the differences among the people may result in conflict, low productivity, higher labour turnover and so on. This research aims to investigate the need of strategic leadership for managing workforce diversity. The study identified the skills and competencies of strategic leaders that have influence in the management of diversified workforce. The research is conducted with a sample of 712 respondents who are working in ICT sector at Chennai. A structured questionnaire consisting of 90 questions was employed to collect the data from the respondents. The sampling technique used for the study is convenience sampling. The strategic leadership helps to develop the environment in which employees forecast the organization s need in the context of their job. newline