A study of problems and prospects of ict in e governance in public sector

Abstract

Information and Communication Technology (ICT) is rapidly changing the society and the mode of governance in the 21st century. Information and Communications Technology (ICT) in simple terms can be defined as the basket of technologies, which assist or support in storage, processing of Data /Information, or in dissemination /communication of Data /Information, or both. ICT thus includes technologies such as desktop and laptop computers, software, peripherals and connection to the Internet that are intended to fulfill information processing and communication functions. ICT is thus used as an umbrella term that includes any communication device or application, encompassing radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning. newlineInformation communication technology (ICT) has been used in business and administration processes since early 1970s, when mass deployment of computers started. The introduction of the internet in 1980s, further increased ICT s role in business and in society. According to Heeks (2002a) Information Communication Technologies (ICT) can be defined as Electronic means of capturing, processing, storing and communicating information. ICT may be computer hardware, software and networks. They also include intermediate technologies like radio and television, literate technologies like books and newspapers and organic technologies based on human body like brain and sound waves . But the pace of technological development is still very fast, leading to the continuation of the ICT transformation. Thus, the continuity of technological changes as well as the constant and fast improvement of the quality of ICT products stimulates further development and diffusion of ICT. Empirical analysis also reveals a multidimensional influence of ICT on economies and societies. In addition, ICT contributes significantly to the economic growth, produ