Perceived organisational trust organisational ambidexterity and employee performance a study of select it companies in northern India

Abstract

The main objective of the study is to examine the impact of organisational trust (OT) on employee performance (EP) with the mediating role of organisational ambidexterity (OA) in IT companies of Northern India. After exhaustive review of literature, a self-structure questionnaire was developed and further validated using Exploratory Factor Analysis and Confirmatory Factor Analysis in Amos software. Further, the data was analysed using correlation and regression analysis which revealed a significant impact of organisational trust on both organisational ambidexterity and employee performance. The mediation analysis was conducted using (Baron and Kenny, 1986) technique in SPSS. The results revealed a mediation of organisational ambidexterity between organisational trust and employee performance. The current study contributes to the literature by investigating these inter-linkages in a novel sector and different cultural setting. newline