An Empirical Study Of The Interoperability And Effectiveness Of Citizen Centric E Governance Projects In Gujarat

Abstract

newline In recent times, there has been increased use of the terms like quotgovernancequot and bad governance poor governance minimum governance quotgood governancequot in the development of literature along with day to day communication across the world. Governance at the national level is considered good and democratic based on the degree at which a country s institutions and processes have transparence. Institutions at the national level refer to such bodies as parliament and its various ministries. Good governance is one which promotes equity, participation, pluralism, transparency, accountability and the rule of law, in such a manner that it is effective, efficient and enduring. In translating these principles into practice, we see the holding of free, fair and frequent elections, to representative legislatures that make laws and provide oversight, and an independent judiciary to interpret those laws. newlineE-governance means the application of ICT to transform the efficiency, effectiveness, transparency and accountability of exchange of information and transaction (a) between Governments (b) between Government agencies (c) between Government and Citizens and (d) between Government and businesses. The concept of E-governance also aims to empowering citizens through access to information. Governance is all about flow of information between the Government and the Citizens. The National e-Governance Plan (NeGP), takes a holistic view of e-Governance initiatives across the country, integrating them into a collective vision, a shared cause. Around this idea, a massive countrywide infrastructure reaching down to the remotest of villages is evolving, and large-scale digitization of records is taking place to enable easy, reliable access over the internet. The ultimate objective is to bring public services closer home to citizens, as articulated in the Vision Statement of NeGP. newlineConsidering the importance of good governance and use of e-governance as a tool for good governance, government of Gujarat has adopted innova