Customer Perceptions towards Service Quality of Retail Banks in the Wake of Post Liberalisation Era with Reference to Ernakulam District

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01. first page.pdf (104.64 KB)

02. declaration.pdf (183.68 KB)

03. bonafide certificate.pdf (101.44 KB)

04. abstract.pdf (203.99 KB)

05. acknowledgement.pdf (138.55 KB)

Abstract

newline

URI

http://hdl.handle.net/10603/166265

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Department of Management