The Role of CRM in Building Loyalty in Banks with Special Reference to Service Quality

Thumbnail Image

Files

10 chapter-3.pdf (1.42 MB)
 11 chapter-4.pdf (780.55 KB)
 12 chapter 5.pdf (3.53 MB)
 13 chapter- 6.pdf (828.71 KB)
 14 appendix.pdf (642.93 KB)

Date

item.page.authors

Journal Title

Journal ISSN

Volume Title

Publisher

Abstract

newline

Description

Keywords

Citation

URI

http://hdl.handle.net/10603/333401

Collections

Centre for Management Studies

item.page.endorsement

item.page.review

item.page.supplemented

item.page.referenced