A study on the quality of customer service in public sector banks in Kerala

dc.contributor.guide	Sasikumar, K
dc.coverage.spatial	Commerce
dc.creator.researcher	Pushpangathan, G
dc.date.accessioned	2022-08-23T05:05:25Z
dc.date.available	2022-08-23T05:05:25Z
dc.date.awarded	n.d.
dc.date.completed	2002
dc.date.registered	n.d.
dc.description.abstract	newline Abstract not available newline
dc.description.note	Bibliography p. 243-257, Appendix p. 258-265
dc.format.accompanyingmaterial	None
dc.format.dimensions
dc.format.extent	265p.
dc.identifier.uri	http://hdl.handle.net/10603/400309
dc.language	English
dc.publisher.institution	Department of Commerce
dc.publisher.place	Thiruvananthapuram
dc.publisher.university	University of Kerala
dc.relation	No. of references 224
dc.rights	university
dc.source.university	University
dc.subject.keyword	Amenities in Public Sector Banks
dc.subject.keyword	Central Banking Enquiry Committee
dc.subject.keyword	Customer Services
dc.subject.keyword	Finance Minister
dc.subject.keyword	Infrasturcture Facilities of Commercial Banks
dc.subject.keyword	Mathematics
dc.subject.keyword	Physical Sciences
dc.subject.keyword	Profile of Banking in Kerala
dc.title	A study on the quality of customer service in public sector banks in Kerala
dc.title.alternative	-
dc.type.degree	Ph.D.