Impact of Internal and External Collaboration on Performance of E Commerce in Healthcare Supply Chain

Abstract

Increase in senior citizen population and healthcare cost is entire world s problem newline(Hermes et al., 2020). People who needs healthcare most are residing in remote far off areas newlineand most of the available healthcare infrastructure are in urban and metros (Lahiri, 2013; newlineMueller et al., 2014). Demand supply problem, shortfall of healthcare professionals, rising newlinehealthcare cost and quality service is biggest problem, healthcare service providers are facing newline(Aacharya and Shekhar, 2012; Hwang, 2014). Unutilised resources in healthcare leads to newlinemutliple losses to healthcare organizations. Preventable medical errors and poor safety newlineenvironment leads to 44,000 or more reported death annually (Arora and Gigras, 2018). United newlineState is concerned to optimize its national healthcare spending which is almost 16 percent of newlinetheir GDP (gross domestic product). newline