Impact of Job Crafting On Faculty Desired Outcomes An Empirical Study in Higher Education

Abstract

The purpose of the study is to examine the impact of job crafting dimensions (task crafting, relational crafting and cognitive crafting) on faculty desired outcomes of affective job satisfaction and commitment. The dramatic shift of economy from manufacturing-based to knowledge - oriented has posed significant challenges for service employees, especially those in the education sector, as they have to struggle with evolving job demands. Within the education system, faculty members play the most crucial role. They are central to the student experience and the sustainability of institutions. In the contemporary education landscape, educational objectives and institutions are in a state of perpetual evolution, encompassing elements such as instructional materials, technology, student demographics, and organizational structures. These transformations within educational settings lead to heightened workloads, psychological strain, and time constraints, all of which can ultimately contribute to faculty burnout, dissatisfaction, and diminished commitment, thereby compromising the quality of education. Faculty satisfaction and commitment are key in managing the complexities of a rapidly changing work environment. These factors not only influence the immediate educational experiences of students but also effects the enduring prosperity and sustainability of educational institutions. Identifying and addressing the factors of faculty satisfaction and commitment are crucial for fostering a thriving academic community amidst continuous change. In view of this, job crafting emerges as a proactive strategy for enhancing positive work outcomes for faculty members by allowing them to customize the task, interpersonal and cognitive boundaries of their jobs in line with their interests and passion. The current study is an attempt to propose and test a structural framework grounded on the job crafting theory (JCT). The proposed framework demonstrates how the dimensions of job crafting namely task crafting, relational crafting and ...